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Is there a handling fee?
Is there discounted shipping for more than one purchase?
What forms of payment do you accept?
Are returns accepted?
How does the refund process work?
How are items shipped?


Is there a handling fee?
I do have a handling fee in every quoted shipping price. This pays for my fees, time and materials.

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Is there discounted shipping for more than one purchase?
I offer discounted shipping when more than one item is purchased. It is usually the highest shipping plus 50% of each additional. If more than 3 items are purchased, additional discounts may apply. If all items can fit in a flat rate box. The items may be further discounted. Please contact me with specific items you are interested in and I can let you know if this applies. I will refund the difference after you purchase.

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What forms of payment do you accept?
Paypal and Google Checkout are accepted.

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Are returns accepted?
It is important for the buyer to CONTACT ME PRIOR TO SENDING BACK. We may be able to resolve this problem without a return. Returns must be within 14 days of delivery. All holiday items must be returned prior to that holiday date. I will accept a return on an item that was not as described. Please do not return to me just because you changed your mind. I am not a big box store that can constantly have returned items for buyers changing their minds over and over again. Item must be returned in the condition it was sent i.e. new in package items must return with package unopened. I mark my items to be sure that the item sent is the item received. Shipping charges refunds are on a case-by-case basis. In the case of seller's description mistake, the seller will take responsibility of reurn shipping charges.

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How does the refund process work?
If a refund is decided upon, I will return funds in the manner they are paid. If I am unable to get the payment in that form, a MO will be sent thru the mail. If an item is being returned for a refund, the said item must be mailed back to me prior to refund being issued. I suggest delivery confirmation to guarantee reciept of delivery. Refunds thru electronic payments should be delivered to buyer withing 48 hours. All other payment forms can take up to 7 days.

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How are items shipped?
I ship all items priority mail. This includes global. Everything is shipping in flat rate boxes to ensure the lowest shipping prices. 1st class and parcel post may be available on request within the continental US. Email prior to purchase with specific item and I can let you know if this is available.

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Last Updated: 30 Apr 2017 17:15:09 PDT home  |  about  |  terms  |  contact
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